Frequently Asked Questions

We can’t wait to get you into bed – ask us anything! If you’re question isn’t listed below, you can ask us directly.

Email us :- customercare@ahbeard.com

  • Faq
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  • 1. How long will delivery take?
     

    Each bed is made to order. It takes around five business days to make your mattress, and another five days for delivery, depending on your location. It may take a little longer to deliver to regional areas. When you place your order, we will give you an accurate time frame for delivery.

  • 2. What is the guarantee?
     

    The guarantee varies depending on the item and is indicated on each product listing page.

    As a general guide, Mattresses and Bases typically have a 10 or 5 year warranty, Bedheads and Smart Sleep Solutions typically have a 1 year warranty.

    Click here to read more about each gurantee.

  • 3. What can I do if something goes wrong?
     

    If something goes wrong, you can call us on 1300 654 000.

  • 4. How much does delivery cost?
     

    The delivery cost is calculated based on what you’re ordering as well as your location.

  • 5. What do I do with my old mattress?
     

    Rather than going to landfill, your old mattress can be recycled and turned into products such as roof sheeting, carpet underlay, animal bedding and mulch.

    Contact your local council, search mattress recycling or visit the Soft Landing website to find a mattress recycler in your area.

This is by far the best mattress I have ever slept on. It was recommended to me by my sister as sleeping on this bed really helped with her back pain. And I can say that it has helped me immensely with my back issues. It is very comfortable and supportive.

Highly recommend this mattress

Julie

Central Queensland, via productreview.com.au

Multiple purchases have been made, for both family and our rental property. A good night’s sleep is such a basic requirement for health and happiness. A good quality mattress is the foundation.

We will continue to be proud to buy Australian. Well made and THE BEST.

Jennifer

Sydney, via productreview.com.au

The last bed we had for 12 years – a queen size A.H. Beard was great so we upgraded to a king size and are very happy with the Grand Harmony plush – great that they are made in Australia.

Kerry

South Eastern NSW, via productreview.com.au

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